Made to Order – Made Easy
Pacific has pioneered a template driven manufacturing process for upholstered furniture. You select the depth, width, style and fabric to create the perfect piece specifically for you. There are millions of possibilities! We may have never made that exact combination, but we have made every components so that the result is affordable and predictable.
Craftsmanship Lives On
At Pacific we embrace technology and innovation but with a commitment to people and the craft of fine furniture manufacturing. Each piece is crafted to your specific order by real people. They care about you and your furniture; so much so they sign your piece personally.
•We use sustainably harvested, kiln dried Alder hardwood from the Pacific Northwest
•Our foam is High Resilience for lasting quality
•Your fabric is matched 4 ways by hand for perfect alignment.
Everything about your furniture is designed and made with you and your family in mind.
Pacific is a Phoenix based, family owned business founded in 1958. Our focus is to provide great furniture and value to our customers in Arizona. For almost 60 years, Pacific has been blessed to work with some the best craftsmen and women in the business who have stayed by our side for years and decades. We consider them our greatest asset and part of our family. Nothing gives us more joy than to see our furniture in the homes of happy customers. From raw material to final delivery, we build each piece from scratch and by hand so that we can give our customers the very best.
History
In the early 1950’s Leo Allen was a truck driver hauling furniture from California to Arizona. In those days, good furniture was made in two places: North Carolina and California. Leo decided to quit his job and start a quality furniture company in Phoenix, but he wanted people to assume it was located in California, hence the name “PACIFIC”.
We’ve come a long way since those early days. We now produce to-the-trade high-end furniture for both residential and contract applications. Our online design tool provides a high level of customization and allows you to visualize your furniture design. Our Scottsdale showroom is a perfect place to meet with your client and explore all of the possibilities Pacific provides.
We’ve been through almost 60 years, the ups and downs of the economy…we’re a family business here to stay. Thank you for your loyalty. We will ALWAYS stand behind our product and support your creative vision.
Because we’re local… faster, friendlier, more flexible
Environmental Initiatives
Pacific is the 2018 winner of The US Green Business Council AZ presented Pacific with the Exceptional Implementation of Sustainable Technology
Did you know 80% of the electricity for our factory is harvested with our 10,000 sq. ft. solar array?
Every item from Pacific Furniture is made from 100% sustainably harvested sources.
Buying local is green! Imagine the carbon footprint of a sofa from China not to mention the lack of environmental controls.
We actively strive to eliminate waste in all processes.
Pacific Warranty
Thank you for your purchase of Pacific Furniture. Your furniture has been designed and manufactured to provide years of use under normal circumstances in a residential setting. We warrant our merchandise to be free of defects in material and workmanship. Normal wear or damage from daily use is not warranted—for example, fabrics and leathers may naturally fade or deteriorate over time, and cushion cores may soften and lose shape. These are normal conditions are not considered manufacturers’ defects and are not covered under our warranty.
Frames and Springs: Pacific warrants to you, the original retail purchaser, lifetime assurance against manufacturing defects of frames and springs.
Cushions: Pacific warrants to you, the original purchaser, cushion for 2 years from time of purchase.
Measurements: Our furniture is handcrafted. Measurements in catalog and online are approximate due to variation in padding and fabric thicknesses.
Cover Material Warranty: Fabric and leather are not covered under any Pacific warranteeMechanisms: Pacific warrants to you, the original retail purchaser, three year protection on
swivel and sleeper mechanisms.
Processing a Warrantee Claim: All claims are to be processed at our Phoenix factory:
Pacific Mfg. Co.
1121 W. Hilton Ave. Phoenix, AZ 85007 sales@pacificfurniture.com
It is the retailer, designer or consumer’s sole responsibility to provide transportation to and from the factory for repair. Proof of purchase is required. Repairs are a top priority and will be immediately. Pacific does not provide field service or funds for a third party repair.
